Searching and understanding your verification results - Video - (EN, ESP)

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The quickest and preferred way to search transactions in the Customer Portal is using the Jumio transaction reference.
However, if you're not searching for specific transactions, you'll get better and quicker results with more data points.
Quick suggestions to narrow the search: 

  • Narrow down date range
  • Select an issuing country
  • Select a document type
  • Select a channel (API/SDK/WEB)

Eg- Steps to search last 7 days scans:

Login to Jumio Customer Portal -->Verfication Tab–>Calaneder sign(Today)–>Select "Last 7 days"–>Click on search.

Search_scan-1.jpg

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